Privacy Policy

Welcome to YOLO247 Car Service. This Privacy Policy explains how we, YOLO247 Car Service (“we”, “us”, “our”), collect, use, and protect your information when you visit and interact with our website and mobile application. We are committed to safeguarding your privacy and ensuring your personal information is handled securely. This policy outlines the types of data we collect, how we use it, and how we protect your privacy.

1. Who We Are

This Privacy Policy applies to the website and mobile app of YOLO247 Car Service and governs the privacy practices of users who choose to use our platform. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect two main types of information from you:

a. Personal Information

Direct inputs: We collect information that you provide directly to us, such as when you book a service, request a quote, contact our customer support, or register for an account on our website or app.

Service-related details: This includes information about your vehicle, the services you request, and your preferences, which helps us provide a tailored experience for your car maintenance needs.

b. Non-Personal Information

Technical data: We may collect data about your device and browsing behavior, including IP address, browser type, operating system, and device information. This helps us optimize our platform for all users.

Usage data: This includes information about how you navigate through our platform, such as pages you view, services you use, and how you interact with our app. We use this data to improve our platform and provide you with a better experience.

3. How We Collect Your Information

We collect your information in two primary ways:

a. Directly from You

When you use our services, such as booking a service, submitting an inquiry, or creating an account, we collect the information you provide directly.

b. Passively

We use cookies and other tracking technologies like Google Analytics to gather data on your interactions with our platform. This helps us understand your preferences and improve our services accordingly.

4. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Manage Our Services

We use your information to fulfill service bookings, respond to customer inquiries, manage your account, and provide customer support related to your vehicle services.

b. To Improve Our Platform

We analyze usage data and feedback to enhance our website and app, introduce new features, and improve our customer experience.

c. For Security

We use your information to ensure the security of our website, app, and users. This includes preventing fraudulent activities and unauthorized access to your account.

5. Cookies and Tracking Technologies

Our website and app use cookies to enhance your experience, analyze site usage, and track your interactions. Cookies help us remember your preferences and personalize your experience on YOLO247 Car Service.

You can choose to disable cookies in your browser settings. However, this may affect your ability to fully use all the features of our platform.

6. Data Retention

We store personal information for as long as necessary to provide the services you request or to comply with legal requirements. We regularly review our data retention policies to ensure that we only keep your information for as long as needed.

7. Third-Party Services

Our platform may contain links to third-party websites for additional services or information. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies before sharing your personal information.

8. Protecting Your Information

We take the protection of your personal information seriously and employ industry-standard security measures to safeguard your data. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the way we handle your information. If we make significant changes, we will notify you through a notice on our website or app prior to the changes taking effect. We recommend reviewing this page periodically to stay informed about how we protect your privacy.